Privacy and data protection

Data controller

Bio-Clock Srl, Via Johannes Gutenberg, 47, 25020 Poncarale (BS), Italy, tax code 04056430988, VAT number IT04056430988, is the controller of personal data processed by this store. Contact info@bioclock.it or our certified email bioclock@legalmail.it.

Data and purposes

We process information you provide to shop, manage your account or contact us: your name, contact details, delivery and billing addresses, order information and communications. The store also processes technical browsing information and payment-related data necessary to operate and secure the service.

We use data to enter into and perform the sales contract, deliver purchases, manage payments, returns and support, comply with tax and accounting requirements, and prevent fraud or abuse. Legal bases include performance of the contract or pre-contractual requests, legal obligations and, where applicable, legitimate interests in security and protecting rights. For promotional communications and optional tools, we rely on consent where required; withdrawal of consent does not affect the lawfulness of previous processing.

Service providers and retention

The store uses Shopify. Data may be processed by providers needed for hosting, payments, shipping, customer service and professional obligations, and disclosed to authorities where required by law. We retain information for as long as needed for the stated purposes, retention obligations and protecting rights, taking account of the customer relationship and deletion requests.

The full policy linked below also explains Shopify’s role, service features, international transfers and relevant safeguards. Data is not necessarily processed only in Italy.

Your rights

Where the GDPR applies, you may request access, rectification, erasure, restriction and portability, and object to processing. You may withdraw consent and complain to the Italian data protection authority or the competent authority in your country. Contact us at the addresses above to exercise your rights. You can unsubscribe from promotional communications using the link included in those messages.

Cookies and full policy

Manage optional cookies through the banner or “Cookie preferences” in the “Terms and policies” menu at the bottom of the page. Simply browsing does not constitute consent.

Read the store’s full privacy policy · Cookies and preferences